For current-model, new pianos:
North American Music, Inc.
11 Holt Drive
Stony Point, New York 10980

For parts and warranty information on older pianos:
Baldwin Piano Company
309 Plus Park Boulevard
Nashville, Tennessee 37217
870-483-6111 (parts)
800-444-2766 (Baldwin 24/7 consumer hotline)

Pianos made by: Baldwin (Zhongshan) Piano and Musical Instrument Co., Ltd., Zhongshan, Guangdong Province, China; Parsons Music Ltd., Yichang, Hubei Province, China

Baldwin Piano & Organ Co. was established in Cincinnati in 1862 as a retail enterprise and began manufacturing its own line of pianos in 1890. Throughout most of the 20th century, the company was considered one of the most successful and financially stable piano makers in the United States. Beginning in the 1980s, however, the quality declined, especially as a result of the relocation of action manufacturing to Mexico. In 2001, a combination of foreign competition and management problems resulted in bankruptcy, and purchase by Gibson Guitar Corporation.

Baldwin currently manufactures vertical pianos for the U.S. market in a factory it owns in Zhongshan, China, where it also maintains a major presence in the Chinese domestic, and other international, piano markets. It also contracts with Parsons Music, a large, well-respected manufacturer associated with a chain of music schools and stores in Hong Kong and China, to have grand pianos made under the Baldwin name. In 2007, Baldwin purchased a formerly government-owned piano factory in Dongbei, China, and for a while made grand pianos there, but due to a dispute with the Chinese government, production at that factory has been temporarily halted.

The company ceased regular piano production at its only remaining U.S. factory, in Trumann, Arkansas, at the end of 2008, though the facility remains open as a U.S. distribution and service center. Pianos sold in the U.S. now bear only the Baldwin name; all other piano names Baldwin owns and has recently used, such as Hamilton, Wurlitzer, Chickering, Howard, and D.H. Baldwin, have been retired, although some pianos bearing those names may remain on showroom floors for quite some time until sold.

Baldwin has re-created versions of most of its former U.S. vertical models at its facility in Zhongshan. In most instances, both the cabinet styling and the musical scale designs of the former models have been copied. Models B342 and B442 are 43″ consoles, in attractive furniture styles similar to those of the former Acrosonic models 2096 and 2090, respectively, but with updated scale designs. Models B243, BP1, and BP3 are similar to the famous Baldwin Hamilton studio, the most popular school piano ever built, with toe-block construction. Model BP5 is a replica of the former Baldwin model 248, and model B252 is a nearly exact replica of the former 52″ model 6000 upright, with Accu-just hitch pins, though with a bass sustain instead of a sostenuto pedal.

The Baldwin grands made by Parsons Music have some similarities to the former U.S.-made Artist grands in terms of cabinet styling and material specifications, but the scale designs have been changed. Premium features include a maple rim, sand-cast plate, solid Alaskan Sitka spruce soundboard, duplex scaling, real ebony-wood sharps, German Röslau music wire, German Abel hammers, and a slow-close fallboard. All grand models are now available in a hand-rubbed, satin ebony finish.

Baldwin has licensed the Magic-Lid (formerly known as Safety-Ease) slow-close grand lid system, which is now standard on the 5′ 10″ model BP178 and the 6′ 3″ model BP190.

Baldwin sells an electronic player-piano system called ConcertMaster, available only on Baldwin pianos.

Warranty: 10 years, parts and labor, to the original purchaser.

Acoustic Piano: Model & Pricing Guide

* See the Introduction for an explanation of pricing.

Model Feet Inches Description MSRP* SMP*
Baldwin Verticals
B342 43 French Provincial Satin Cherry 10,545 7,590
B442 43 Satin Mahogany 10,545 7,590
BP1 47 Polished Ebony 9,265 6,790
BP1/S 47 Polished Ebony with Silver Hardware 9,595 6,996
B243 47 Satin Ebony/Walnut (school piano) 10,545 7,590
BP3 48 French Provincial Polished Rosewood 10,865 7,790
BP3T 48 Polished Ebony 10,545 7,590
BP3T 48 Polished Rosewood 10,865 7,790
BP5 49 Polished Ebony 11,185 7,990
BP5 49 Polished Rosewood 11,505 8,190
B252 52 Satin Ebony 14,065 9,390
Baldwin Grands
BP148 4 10 Satin Ebony Lacquer 24,945 16,590
BP148 4 10 Polished Ebony 21,425 14,390
BP148 4 10 Polished Ebony with Silver Hardware 22,395 14,990
BP148 4 10 Polished Mahogany/Walnut/White 22,395 14,990
BP152 5 0 Satin Ebony Lacquer 27,825 18,390
BP152 5 0 Polished Ebony 24,325 16,190
BP152 5 0 Polished Mahogany/Walnut/White 25,295 16,790
BP165 5 5 Satin Ebony Lacquer 29,995 19,790
BP165 5 5 Polished Ebony 26,595 17,590
BP165 5 5 Polished Ebony with Silver Hardware 27,550 18,190
BP165 5 5 Polished Mahogany/Walnut/White 27,550 18,190
BP178 5 10 Satin Ebony Lacquer 39,995 25,990
BP178 5 10 Polished Ebony 35,825 23,390
BP178 5 10 Polished Mahogany/Walnut 37,425 24,390
BP190 6 3 Satin Ebony Lacquer 47,345 30,590
BP190 6 3 Polished Ebony 42,895 27,790
BP190 6 3 Polished Mahogany/Walnut 44,795 28,990
BP211 6 11 Polished Ebony 63,995 40,990

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