For current-model, new pianos:
North American Music, Inc.
11 Holt Drive
Stony Point, New York 10980

For parts and warranty information on older pianos:
Baldwin Piano Company
309 Plus Park Boulevard
Nashville, Tennessee 37217
870-483-6111 (parts)
800-444-2766 (Baldwin 24/7 consumer hotline)

Pianos made by: Baldwin (Zhongshan) Piano and Musical Instrument Co., Ltd., Zhongshan, Guangdong Province, China; Parsons Music Ltd., Yichang, Hubei Province, China; and Samick Musical Instrument Mfg. Co. Ltd., Bogor, West Java, Indonesia

Baldwin Piano & Organ Co. was established in Cincinnati in 1862 as a retail enterprise and began manufacturing its own line of pianos in 1890. Throughout most of the 20th century, the company was considered one of the most successful and financially stable piano makers in the United States. Beginning in the 1980s, however, the quality declined, especially as a result of the relocation of action manufacturing to Mexico. In 2001, a combination of foreign competition and management problems resulted in bankruptcy, and purchase by Gibson Guitar Corporation.

Baldwin currently manufactures vertical pianos for the U.S. market in a factory it owns in Zhongshan, China, where it also maintains a major presence in the Chinese domestic, and other international, piano markets. It also contracts with Parsons Music, a large, well-respected manufacturer associated with a chain of music schools and stores in Hong Kong and China, to have grand pianos made under the Baldwin name. In 2007, Baldwin purchased a formerly government-owned piano factory in Dongbei, China, and for a while made grand pianos there, but due to a dispute with the Chinese government, production at that factory has been temporarily halted.

The company ceased regular piano production at its only remaining U.S. factory, in Trumann, Arkansas, at the end of 2008, though the facility remains open as a U.S. distribution and service center. Pianos sold in the U.S. now bear only the Baldwin name; all other piano names Baldwin owns and has recently used, such as Hamilton, Wurlitzer, Chickering, Howard, and D.H. Baldwin, have been retired, although some pianos bearing those names may remain on showroom floors for quite some time until sold.

Baldwin has re-created versions of most of its former U.S. vertical models at its facility in Zhongshan. In most instances, both the cabinet styling and the musical scale designs of the former models have been copied. Models B342 and B442 are 43″ consoles, in attractive furniture styles similar to those of the former Acrosonic models 2096 and 2090, respectively, but with updated scale designs. Models B243, BPE1, and BPC3T are similar to the famous Baldwin Hamilton studio, the most popular school piano ever built, with toe-block construction. Model BPC5 is a replica of the former Baldwin model 248, and model B252 is a nearly exact replica of the former 52″ model 6000 upright, with Accu-just hitch pins, though with a bass sustain instead of a sostenuto pedal.

The Baldwin grands made by Parsons Music, known as the Professional Series, have some similarities to the former U.S.-made Artist grands in terms of cabinet styling and material specifications, but the scale designs have been changed. Premium features include a maple rim, sand-cast plate, solid Alaskan Sitka spruce soundboard, duplex scaling, real ebony-wood sharps, German Röslau music wire, German Abel hammers, and a slow-close fallboard. All grand models are now available in a hand-rubbed, satin ebony finish.

Baldwin recently introduced a lower-priced Academy Series of grand pianos, made in Indonesia by Samick. The differences between the Academy Series and the Professional Series are as follows: the 4′ 9″ model B146 does not have duplex scaling; hammers on most models are not sourced from Abel; sizes and scale designs are different; the sharps (black keys) are synthetic rather than wood; the rims are made of Mercanti and beech rather than maple; and the soundboards are of veneered spruce. However, the 7′ 1″ model B217 grand, which was introduced in 2021, has a beech rim, ebony sharps, and Abel hammers.

Baldwin has licensed the Magic-Lid (formerly known as Safety-Ease) slow-close grand lid system, which is now standard on the 5′ 10″ model BP178 and the 6′ 3″ model BP190.

Baldwin sells an electronic player-piano system called ConcertMaster, available only on Baldwin pianos.

Warranty: 10 years, parts and labor, to the original purchaser.

Acoustic Piano: Model & Pricing Guide

* See the Introduction for an explanation of pricing.

Dealers may pass through to customers a distributor freight surcharge of $300 to $600 during international shipping crisis.

Model Feet Inches Description MSRP* SMP*
Baldwin Verticals
B342 43 French Provincial Satin Cherry 12,145 8,590
B442 43 Satin Mahogany 12,145 8,590
BPE1 47 Polished Ebony 10,865 7,790
BPC1S 47 Polished Ebony with Silver Hardware 11,495 8,190
B243 47 Satin Ebony/Walnut (school piano) 12,465 8,790
BPC3T 48 Polished Ebony 12,145 8,590
BPC3T 48 Polished Rosewood 12,465 8,790
BPC3 48 French Provincial Polished Rosewood 12,785 8,990
BPC5 49 Polished Ebony 12,785 8,990
BPC5 49 Polished Rosewood 13,095 9,190
BPX5 49 Satin Mahogany 13,745 9,590
B252 52 Satin Ebony 15,345 10,590
Baldwin Professional Series Grands
BP148 4 10 Polished Ebony 29,425 19,390
BP148 4 10 Polished Ebony with Silver Hardware 31,985 20,990
BP148 4 10 Polished Mahogany/Walnut/White 31,985 20,990
BP152 5 0 Polished Ebony 32,625 21,390
BP165 5 5 Polished Ebony 35,825 23,390
BP165 5 5 Polished Ebony with Silver Hardware 38,385 24,990
BP165 5 5 Polished Mahogany/Walnut/White 38,385 24,990
BP178 5 10 Polished Ebony 46,385 29,990
BP178 5 10 Polished Mahogany/Walnut 48,945 31,590
BP190 6 3 Polished Ebony 54,385 34,990
BP190 6 3 Polished Mahogany/Walnut 56,945 36,590
BP211 6 11 Polished Ebony 70,385 44,990
Baldwin Academy Series Grands
B146 4 9 Satin Ebony 26,225 17,390
B146 4 9 Polished Ebony 24,625 16,390
B146 4 9 Polished Ebony with Silver Hardware 26,225 17,390
B146 4 9 Polished Mahogany/Walnut/White 26,225 17,390
B151 5 0 Satin Ebony 29,425 19,390
B151 5 0 Polished Ebony 27,825 18,390
B151 5 0 Polished Ebony with Silver Hardware 29,425 19,390
B151 5 0 Polished Mahogany/Walnut/White 29,425 19,390
B161 5 4 Satin Ebony 32,625 21,390
B161 5 4 Polished Ebony 31,025 20,390
B161 5 4 Polished Ebony with Silver Hardware 32,625 21,390
B161 5 4 Polished Mahogany/Walnut/White 32,625 21,390
B177 5 9 Satin Ebony 38,385 24,990
B177 5 9 Polished Ebony 36,785 23,990
B177 5 9 Polished Mahogany/Walnut 38,385 24,990
B186 6 1 Satin Ebony 44,785 28,990
B186 6 1 Polished Ebony 43,185 27,990
B217 7 1 Polished Ebony 57,585 36,990

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