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See also Boston and Essex. See also Steinway Spirio in player-piano section.

Steinway & Sons
1133 Avenue of the Americas
New York, New York 10036

Heinrich Engelhardt Steinweg, a cabinetmaker and piano maker from Seesen, Germany, emigrated with his family to the United States in 1850, and established Steinway & Sons in 1853. Within a relatively short time, the Steinways were granted patents that revolutionized the piano, and which were eventually adopted or imitated by other makers. Many of these patents concerned the quest for a stronger frame, a richer, more powerful sound, and a more sensitive action. By the 1880s, the Steinway piano was in most ways the modern piano we have today, and in the next generation the standards set by the founder were strictly adhered to. (The early history of Steinway & Sons is fascinating, and is intimately connected to the history of New York City and the piano industry in general. You can read a summary of it in The Piano Book; there are also several excellent books devoted to the subject.)

In the 1960s the fourth generation of Steinways found themselves without any heirs willing or able to take over the business, and without enough capital to finance much-needed equipment modernization; eventually, in 1972, they sold their company to CBS. CBS left the musical instrument business in 1985, selling Steinway to an investment group. In 1995 the company was sold again, this time to Conn-Selmer, Inc., a major manufacturer of brass and woodwind instruments, and the combined company (called Steinway Musical Instruments, Inc.) was taken public on the New York Stock Exchange. In 2013, Paulson & Company, a private-equity firm led by Queens native John Paulson, purchased the public company and took it private once again. Paulson has said that he is committed to continuing the quality-first approach on which Steinway has built its reputation. Steinway also owns a branch factory in Hamburg, Germany, which serves the world market outside of the Americas, and two major suppliers: the Herman Kluge company, Europe’s largest maker of piano keys; and the O.S. Kelly company, the only remaining piano plate foundry in the U.S.

Steinway makes two types of vertical piano in three sizes: a 45" model 4510 studio, a 46½" model 1098 studio, and a 52" model K-52 upright. Models 4510 and 1098 are technically identical, with differences only in the cabinets: the former is in a period style for home use, the latter in an institutional cabinet for school use or less furniture-conscious home use. In all three models, the middle pedal operates a sostenuto mechanism. All Steinway verticals use a solid spruce soundboard, have no particleboard, and in many other ways are similar in design, materials, and quality of workmanship to Steinway grands. Actions are made by Renner. Model K-52 in ebony, and model 1098 in ebony, mahogany, and walnut, come with an adjustable artist bench, the others with a regular bench.

Technicians have always liked the performance of Steinway verticals, but used to complain that the studio models in particular were among the most difficult pianos to tune and would unexpectedly jump out of tune. In recent years, Steinway has made small design changes to alleviate this problem. The pianos are now mechanically more normal to tune and are stable, but an excess of false beats (tonal irregularities) still make the pianos at times difficult to tune.

Steinway makes six sizes of grand piano. All ebony, mahogany, and walnut grand models come with an adjustable artist bench, the others with a regular bench.

The 5' 1" model S is very good for a small grand, but has the usual limitations of any small piano and so is recommended only where space considerations are paramount. The 5' 7" model M is a full six inches longer, but costs little more than the S. Historically one of Steinway’s more popular models, it is found in living rooms across the country. Its medium size makes the tone in certain areas slightly less than perfect, but it’s an excellent home instrument.

The 5' 10½" model L has been replaced with the model O of the same size. Model O was first produced in 1902, but discontinued in 1924 in favor of the model L. Changes over time in both engineering and musical taste, as well as a desire to better synchronize the offerings of the New York factory with Hamburg (where the model O was never abandoned), seemed to dictate a return to the O. The main difference between the two models is in the shape of the tail — the L has a squared-off tail, the O a round tail — but this can also affect the soundboard and bridges and therefore the tone.

Reintroduction of the model O followed by one year the reintroduction of the legendary 6' 2" model A. First offered in 1878 and discontinued in New York in 1945, the model A revolutionized piano making by featuring, for the first time, the radial rim bracing and one-piece bent rim construction now used in all Steinway grands. Over the years the model A has gone through several makeovers, each of slightly different size and scaling. The version being reintroduced was made in New York from 1896 to 1914 and is the same size as the model A that has been made at the Hamburg factory for more than a century. Models O and A are suitable for larger living rooms, and for many school and teaching situations.

The 6' 10½" model B is the favorite of many piano technicians. It is the best choice for the serious pianist, recording or teaching studio, or small recital hall. Small design changes and other refinements to this model in recent years have brought a steady stream of accolades. The 8' 11¾" model D, the concert grand, is the flagship of the Steinway line and the piano of choice for the overwhelming majority of concert pianists. It’s too large for most places other than the concert stage.

Steinway uses excellent materials and construction techniques in the manufacture of its grands. The rims, both inner and outer, are made in one continuous bend from layers of maple, and the beams are of solid spruce. The keybed is of quartersawn spruce planks freely mortised together, and the keys are of Bavarian spruce. The pinblock consists of seven laminations of maple with successive grain orientations of 45 and 90 degrees. The soundboard is of solid Sitka spruce, the bridges are vertically laminated of maple with a solid maple cap, and all models have duplex scaling.

It is well known that Steinway’s principal competition comes from used and rebuilt Steinways, many of which come in exotic veneers or have elaborately carved or customized “art cases.” The company has responded by expanding its product line to include modern-day versions of these collector’s items. The Crown Jewel Collection consists of the regular models in natural (non-ebonized) wood veneers, many of them exotic. They are finished in a semigloss that Steinway calls Satin Lustre. In addition to satin and semigloss finishes, all regular Steinway grands are also now available in polyester high-polish ebony, lacquer high-polish ebony, and polyester high-polish white.

Limited Edition models, issued at irregular intervals, are reproductions of turn-of-the-century designs, or pianos with artistic elements that make them unique. A currently-available Limited Edition model, honoring the 70th anniversary of the birth of John Lennon, is the Imagine Series, a white piano that incorporates artwork by Lennon, along with other design elements.

During the early 1900s, ownership of art-case Steinways became a symbol of wealth and culture. Steinway has resumed this tradition by regularly commissioning noted furniture designers to create new art-case designs, usually around a theme. For example, in 1999 Frank Pollaro designed an art case called Rhapsody to commemorate the 100th anniversary of the birth of George Gershwin. The piano featured a blue-dyed maple veneer adorned with more than 400 hand-cut mother-of-pearl stars and a gilded silver plate. In 2016, another Pollaro-designed art-case model, the Fibonacci, was sold, for a record-setting $2.4 million, as Steinway’s 600,000th piano. Each year sees new art-case pianos from Steinway, and they are truly stunning.

As another way of capitalizing on the popularity of older Steinways, the company also operates at its factory the world’s largest piano rebuilding facility for the restoration of older Steinways. The Piano Book contains a great deal of additional information on the purchase of older or restored Steinways. See also “Buying a Used or Restored Piano” in this publication.

The underlying excellence of the Steinway musical designs and the integrity of the construction process are the hallmarks of the Steinway piano. Steinway pianos at their best have the quintessential American piano sound: a powerful bass, a resonant midrange, and a singing treble with plenty of tonal color. Although other brands have some of these characteristics, it is perhaps the particular combination of harmonics that comprise the Steinway’s tonal coloration that, more than anything else, distinguishes it from other brands and gives it its richness, depth, and power. The construction process creates a very durable and rigid framework that also contributes to the power of its sound.

Musical and cabinet detailing, such as factory voicing and regulation, and plate and cabinet cosmetics, are reasonable, but have traditionally lagged somewhat behind the company’s European competitors in finesse. Over the last couple of years, however, the company has been making a determined effort to remedy this by paying close attention to many small details, and by applying lessons learned from its European operations. Examples include: rounding the edges and corners of satin ebony models so they will better hold the finish and not prematurely wear through; more careful woodworking on the bottom of the piano, and applying a clear coat of lacquer to the bottom instead of painting it to cover imperfections; protecting the case and plate during stringing and other manufacturing operations so they don’t have to be touched up, often imperfectly, later on; additional time spent playing-in pianos during manufacture in order to naturally harden the hammers so they don’t need quite so much chemical hardening and voicing in the field; and other improvements too numerous to mention here. (See discussion and photo essay on this subject in the Spring 2011 issue of Piano Buyer.)

Steinway pianos require more preparation by the dealer than most pianos in their class, but, as mentioned above, the factory preparation has greatly improved, so the work required by the dealer is no longer excessive. Still, some dealers are more conscientious than others, and I occasionally hear of piano buyers who “can’t find a good Steinway.” How much of this is due to inherent weaknesses in some pianos, how much to lack of dealer preparation, and how much to customer bias or groundless complaining is hard to tell. I suspect it is a little of each. Piano technicians who work on these pianos do sometimes remark that some seem to have more potential than others. Many dealers do just enough regulating and voicing to make the instruments acceptable to the average customer, but reserve the highest level of work for those situations where a fussy customer for one of the larger models is trying to decide between a few particular instruments. Most customers for a Steinway will probably find one they like on the sales floor. However, if you are a discriminating buyer who has had trouble finding a Steinway that suits your preferences, I recommend letting the salesperson know, as precisely as you can, what you’re looking for. Give the salesperson some time to have a few instruments prepared for you before making a decision. It may also help to tactfully let the salesperson know that you are aware that other options are available to you in the market for high-end pianos. By the way, customers seeking to purchase a model B or D Steinway who have not found the piano they are looking for at their local dealer can make arrangements with that dealer to visit the Steinway factory in New York, where a selection of the larger models is kept on hand for this purpose.

As mentioned earlier, Steinway owns a branch factory in Hamburg, Germany, established in 1880. The “fit and finish” (detailing) of the pianos at this factory is reputed to be better than at the one in New York, although pianists sometimes prefer the sound of the New York Steinway. Traditionally, the Hamburg factory has operated somewhat autonomously, but more recently the company has been synchronizing the two plants through technical exchanges, model changes, jointly built models, and materials that are shipped from New York to Hamburg. It’s possible to special-order a Hamburg Steinway through an American Steinway dealer; or an enterprising American customer could travel to Europe, buy one there, and have it shipped back home.

In 2008 Steinway underwent a change in management, the first in 23 years. For the first time, the company’s top executives were recruited from its European operations rather than from America. It is speculated that this may have signaled a subtle change of direction with regard to quality issues, and may be one of the reasons that European quality standards are appearing to be more strictly applied to the American-made instruments.

In 2016, in a major development for the company, Steinway unveiled its own electronic player-piano system, Spirio. For details, see Steinway Spirio in the chapter on electronic player-piano systems.

Warranty: 5 years, parts and labor, to original purchaser.

Acoustic Piano: Model & Pricing Guide

* See the Introduction for an explanation of pricing.

These are the prices at the Steinway retail store in New York City, often used as a benchmark for Steinway prices throughout the country. Model K-52 in ebony; model 1098 in ebony, mahogany, and walnut; and grand models in ebony, mahogany, and walnut include adjustable artist bench. Other models include regular wood bench. Wood-veneered models are in a semi-gloss finish called "satin lustre."

Models M and B, for Spirio player-piano system, add $25,000 (SMP).

I frequently get requests for prices of pianos made in the Steinway branch factory in Hamburg, Germany. Officially, these pianos are not sold in North America, but it is possible to order one through an American Steinway dealer, or to go to Europe and purchase one there. Shown here at the end of the list is approximately how much it would cost to purchase a Hamburg Steinway in Europe and have it shipped to the United States. The list was derived by taking the published retail price in Europe, subtracting the value-added tax not applicable to foreign purchasers, converting to U.S. dollars (the rate used here is 1 Euro = $1.24, but is obviously subject to change), and adding approximate charges for duty, air freight, crating, insurance, brokerage fees, and delivery. Only prices for grands in polished ebony are shown here. Caution: This list is published for general informational purposes only. The price that Steinway would charge for a piano ordered through an American Steinway dealer may be different. (Also, the cost of a trip to Europe to purchase the piano is not included!)
Model Feet Inches Description MSRP* SMP*
Steinway & Sons Verticals
4510 45 Sheraton Satin Ebony 35,300 35,300
4510 45 Sheraton Mahogany 39,100 39,100
4510 45 Sheraton Walnut 39,600 39,600
1098 46.5 Satin Ebony 33,300 33,300
1098 46.5 Mahogany 37,000 37,000
1098 46.5 Walnut 37,500 37,500
K-52 52 Satin Ebony 38,800 38,800
K-52 52 Mahogany 43,700 43,700
K-52 52 Walnut 45,300 45,300
Steinway & Sons Grands
S 5 1 Satin and Polished Ebony 69,700 69,700
S 5 1 Polished Ebony w/Sterling Hardware 71,600 71,600
S 5 1 Polished White 77,600 77,600
S 5 1 Mahogany 81,400 81,400
S 5 1 Walnut 82,200 82,200
S 5 1 Kewazinga Bubinga 86,900 86,900
S 5 1 East Indian Rosewood 98,300 98,300
S 5 1 Macassar Ebony 107,100 107,100
S 5 1 Figured Sapele 86,300 86,300
S 5 1 Dark Cherry 87,100 87,100
S 5 1 Santos Rosewood 97,600 97,600
S 5 1 African Pommele 101,200 101,200
M 5 7 Satin and Polished Ebony 74,300 74,300
M 5 7 Polished Ebony w/Sterling Hardware 76,200 76,200
M 5 7 Polished White 84,000 84,000
M 5 7 Mahogany 88,600 88,600
M 5 7 Walnut 89,400 89,400
M 5 7 Kewazinga Bubinga 94,400 94,400
M 5 7 East Indian Rosewood 106,100 106,100
M 5 7 Macassar Ebony 115,900 115,900
M 5 7 Figured Sapele 95,500 95,500
M 5 7 Dark Cherry 96,100 96,100
M 5 7 Santos Rosewood 105,900 105,900
M 5 7 African Pommele 109,700 109,700
M 5 7 Polished Ebony w/White/Color Pops Accessories 89,100 89,100
M 5 7 John Lennon Imagine Polished White 116,300 116,300
M 5 7 Onyx Duet Polished Ebony 110,200 110,200
M 1014A 5 7 Chippendale Mahogany 103,300 103,300
M 1014A 5 7 Chippendale Walnut 105,300 105,300
M 501A 5 7 Louis XV Walnut 132,500 132,500
M 501A 5 7 Louis XV East Indian Rosewood 154,100 154,100
O 5 10.5 Satin and Polished Ebony 83,300 83,300
O 5 10.5 Polished Ebony w/Sterling Hardware 85,200 85,200
O 5 10.5 Polished White 92,600 92,600
O 5 10.5 Mahogany 95,800 95,800
O 5 10.5 Walnut 96,800 96,800
O 5 10.5 Kewazinga Bubinga 101,700 101,700
O 5 10.5 East Indian Rosewood 114,900 114,900
O 5 10.5 Macassar Ebony 125,300 125,300
O 5 10.5 Figured Sapele 102,900 102,900
O 5 10.5 Dark Cherry 103,500 103,500
O 5 10.5 Santos Rosewood 114,100 114,100
O 5 10.5 African Pommele 118,900 118,900
O 5 10.5 Polished Ebony w/White/Color Pops Accessories 96,900 96,900
O 5 10.5 John Lennon Imagine Polished White 124,800 124,800
O 5 10.5 Onyx Duet Polished Ebony 115,500 115,500
A 6 2 Satin and Polished Ebony 96,200 96,200
A 6 2 Polished Ebony w/Sterling Hardware 98,100 98,100
A 6 2 Polished White 107,600 107,600
A 6 2 Mahogany 108,900 108,900
A 6 2 Walnut 110,400 110,400
A 6 2 Kewazinga Bubinga 116,600 116,600
A 6 2 East Indian Rosewood 131,700 131,700
A 6 2 Macassar Ebony 143,800 143,800
A 6 2 Figured Sapele 116,900 116,900
A 6 2 Dark Cherry 118,700 118,700
A 6 2 Santos Rosewood 131,300 131,300
A 6 2 African Pommele 136,700 136,700
A 6 2 Polished Ebony w/White/Color Pops Accessories 109,700 109,700
A 6 2 John Lennon Imagine Polished White 141,500 141,500
A 6 2 Onyx Duet Polished Ebony 126,400 126,400
B 6 10.5 Satin and Polished Ebony 108,700 108,700
B 6 10.5 Polished Ebony w/Sterling Hardware 112,700 112,700
B 6 10.5 Polished White 121,100 121,100
B 6 10.5 Mahogany 124,400 124,400
B 6 10.5 Walnut 125,800 125,800
B 6 10.5 Kewazinga Bubinga 132,300 132,300
B 6 10.5 East Indian Rosewood 150,500 150,500
B 6 10.5 Macassar Ebony 163,200 163,200
B 6 10.5 Figured Sapele 132,300 132,300
B 6 10.5 Dark Cherry 133,100 133,100
B 6 10.5 Santos Rosewood 147,100 147,100
B 6 10.5 African Pommele 153,700 153,700
B 6 10.5 Polished Ebony w/White/Color Pops Accessories 124,600 124,600
B 6 10.5 John Lennon Imagine Polished White 159,400 159,400
B 6 10.5 Onyx Duet Polished Ebony 140,200 140,200
D 8 11.8 Satin and Polished Ebony 171,100 169,200
D 8 11.8 Polished Ebony w/Sterling Hardware 175,100 173,200
D 8 11.8 Polished White 188,600 186,200
D 8 11.8 Mahogany 200,100 200,100
D 8 11.8 Walnut 201,400 201,400
D 8 11.8 Kewazinga Bubinga 211,200 211,200
D 8 11.8 East Indian Rosewood 240,300 240,300
D 8 11.8 Macassar Ebony 259,700 259,700
D 8 11.8 Figured Sapele 203,800 203,800
D 8 11.8 Dark Cherry 207,200 207,200
D 8 11.8 Santos Rosewood 225,900 225,900
D 8 11.8 African Pommele 237,500 237,500
D 8 11.8 Polished Ebony w/White/Color Pops Accessories 179,300 179,300
D 8 11.8 John Lennon Imagine Polished White 219,200 219,200
Steinway & Sons (Hamburg) Grands
S-155 5 1 Polished Ebony 86,500 86,500
M-170 5 7 Polished Ebony 89,200 89,200
O-180 5 10.5 Polished Ebony 100,400 100,400
A-188 6 2 Polished Ebony 103,100 103,100
B-211 6 11 Polished Ebony 118,900 118,900
C-227 7 5.5 Polished Ebony 133,800 133,800
D-274 8 11.8 Polished Ebony 179,300 179,300
B Spirio Player Piano System, add 25,000 25,000
Steinway & Sons Grands
M Spirio Player Piano System, add 25,000 25,000