Each buyer of a Shigeru Kawai piano receives a visit within the first year by a Kawai master technician from the factory in Japan. These are the same factory technicians who do the final installation of actions in pianos, as well as the final voicing and regulation. According to those who have watched them work, these Japanese master technicians are amazingly skilled. Because the Shigeru Kawai pianos have been on the market only ten years and in very limited quantities, many piano technicians have yet to service one. Those who have, however, tend to rank them among the world's finest instruments, and Shigeru Kawai pianos are often chosen by pianists participating in international piano competitions.

Warranty: Kawai and Shigeru Kawai — 10 years, parts and labor, transferable to future owners within the warranty period.


Yamaha Corporation of America
P.O. Box 6600
Buena Park, California 90622

Pianos no longer distributed in U.S.

The Kemble family has been manufacturing pianos since 1911. In 1985 Kemble started making pianos for Yamaha for the European market, and in 1988 Yamaha bought a majority interest in the company and expanded and modernized the factory. In 2009, Yamaha closed the Kemble factory and transferred manufacturing of Kemble pianos to Yamaha plants in Indonesia and Japan. Until its closing, Kemble was England's only, and Western Europe's largest, piano manufacturer. Kemble says that its pianos will continue to be made in the same models and designs, using the same components, and to the same quality standards, as before. However, they will no longer be marketed in North America. Kemble dealers in the U.S. will continue to sell off their remaining inventory, and Yamaha Japan will continue to stand behind the Kemble warranty. For a description of the Kemble line, and for Kemble model and price information, see the Fall 2009 or Spring 2010 issue of Piano Buyer.


Kimball Piano USA, Inc.
1819 North Major Avenue
Chicago, Illinois 60639

Kimball, a name with a long history in the piano world (see The Piano Book for details), is now being produced by Kimball Piano USA, Inc., which acquired the rights to the Kimball name in 2005. Kimball International, which previously owned the Kimball brand and produced Kimball pianos from 1959 to 1996, was primarily a furniture maker that mass-produced a very average piano.

In contrast, Kimball is now controlled by a Registered Piano Technician (RPT) who has returned Kimball to its historical roots in Chicago and says he is placing the company's focus on the musical instrument and on technical details of American piano design and construction. The result of this focus is two new collections of Kimball pianos: Classic and Artist.

The Kimball Classic Collection consists of the 5' 1" model K1 and 6' 2" model K3 grands. Parts and components for these models are being sourced primarily from China and Europe. They include a rim made of maple and oak (grands); full-length back posts (vertical); bridges planed and notched by hand in the traditional manner; a wet-sand cast plate; Herrburger Brooks keys, action, and hammers; Röslau strings; Delignit pinblock; and a solid spruce soundboard.

The Kimball Artist Collection includes the 5' 8" model A2 grand and the 49" model A49 vertical. The company says that the Artist Collection embodies its commitment to producing high-quality performance pianos by paying great attention to the design of the scale, soundboard, and action, and to proper execution and attention to details. High-end components, primarily from Germany, include a rim of European beech (grand), Renner action (grand), Strunz premium solid spruce soundboard and ribs, Delignit pinblock, Röslau strings, Klinke agraffes, and Abel hammers. The vertical has full-length spruce back posts and a Herrburger Brooks action; cabinets are from China.

In the U.S., Kimball is doing final assembly and detailing of the instruments, with a major focus on proper action, hammer, and key installation to ensure superb playability. At its facility in Chicago, Kimball now has a showroom where, by appointment, both individual customers and dealers are welcome to see and play the new pianos.

Warranty: 10 years, parts and labor, to original purchaser.