Quality control in Young Chang's Korean factory has improved little by little over the years, and is now nearly as good as that in Japan. Most of the problems currently encountered are minor ones that can be cured by a good dealer make-ready and a little follow-up service, and the pianos hold up well in the field, even in institutions. At one time the tone of Young Chang pianos was bright and sterile, but Joseph Pramberger introduced some tonal color and sustain into the pianos he designed, and the prototypes by Del Fandrich suggest further advances in warmth and musicality. The Platinum Edition and Albert Weber pianos, in particular, have great musical potential and respond well to expert voicing. Pianos from the factory in China, like other pianos from that country, have been uneven in quality, but in recent years have greatly improved. Young Chang says that Hyundai Development has upgraded the factories in both countries, and that the pianos made at the Tianjin factory are now on a par with those made in Korea.
Under contract with Steinway, Young Chang also makes Essex pianos for sale by Steinway dealers. (See Essex for more information.)
Warranty: New Fandrich-designed models: All Young Chang and Weber pianos — 12 years, parts and labor, transferable to future owners (full warranty). Current models: Young Chang Platinum Edition and Albert Weber — 15 years, parts and labor, transferable to future owners (full warranty). Young Chang Professional Artist series and Weber Sovereign series — 15 years, parts and labor, to original owner (limited warranty). Young Chang Gold/Traditional series and Weber Legend series — 10 years, parts and labor, to original owner (limited warranty). Parts are further warranted for the lifetime of original owner.