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The Definitive Piano Buying Guide for

Buying New, Used, and Restored Acoustic Pianos and Digital Pianos

Spring 2017 Edition

Acoustic Piano:
Brand & Company Profiles


Story & Clark Piano Co.
269 Quaker Drive
Seneca, Pennsylvania 16346

Owned by: QRS Music Technologies, Inc.

Story & Clark prices

Pianos made by: various Asian manufacturers

Hampton Story began making pianos in 1857 and was joined by Melville Clark in 1884. The business settled in Grand Rapids, Michigan, in 1901, where it remained, under various owners, until about 1986. Around 1990, a new owner moved the company to its present location in Seneca, Pennsylvania. Over the years, pianos were manufactured under a number of different names, including, in recent years, Story & Clark, Hobart M. Cable, Hampton, and Classic. In 1993 QRS Piano Rolls, Inc., now QRS Music Technologies, Inc., purchased Story & Clark. (Ironically, QRS itself was founded in 1900 by Melville Clark, of the Story & Clark Piano Co. of old.) QRS, historically the nation's major source of music rolls for traditional player pianos, now manufactures an electronic player-piano system, called PNOmation, that can be retrofitted into any piano (see "Buying an Electronic Player-Piano System").

Story & Clark offers two series of vertical and grand pianos, which are made to its specifications by various Asian manufacturers. The Heritage Series is a popularly priced line of verticals and grands with a Storytone II soundboard — Story & Clark's name for a veneer-laminated, all-spruce soundboard.

The Signature Series also comes in both vertical and grand models. These pianos feature premium Renner hammers, Röslau strings, maple and mahogany rims, solid brass hardware, Bolduc tapered soundboards of solid spruce, sand-cast plates, and advanced low-tension scales. The pianos have cabinet designs that offer lots of detail for the money and coordinate with major furniture trends. In spite of their beauty, the company says, these pianos are also appropriate for school and commercial applications.

In keeping with the tradition, begun by Hampton Story and Melville Clark, of integrating the latest technology into pianos, all Story & Clark grand pianos now come equipped with both the PNOmation electronic player-piano system, and a package of SilentPNO features, including PNOscan™. Vertical pianos are equipped with only PNOscan. PNOscan is an optical sensor strip attached to the key frame directly under the keys. It senses the entire movement of each key so that it can precisely re-create every detail of an original performance, including the force, speed, and duration of each note played, without affecting the touch or response of the keyboard. The data captured by PNOscan is then transmitted through either a USB connection or MIDI output to a computer, general MIDI sound module, or other digital device. PNOscan and PNOmation are both HD MIDI ready. The addition of PNOscan to every Story & Clark acoustic piano gives customers the potential to have all the features of a digital piano. When combined with various accessories, PNOscan gives users the ability to learn, record, compose, practice in silence, and more. In addition, the ability of PNOscan to interface seamlessly with an iPad, tablet, or other computing device allows for their integration with the web-enabled PNOmation system recently introduced, with SilentPNO (a hybrid digital/acoustic piano), and with programs such as Music Minus One.

Beginning in 2013, the PNOmation system factory-installed in Story & Clark grands will be fully concealed, with no solenoid-rail cover visible, requiring no cutting of the legs to fit the entire 88-note system, and allowing full use of the original pedals and trapwork.

Warranty: 15 years, parts, and 5 years, labor, to original purchaser.