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The Definitive Piano Buying Guide for

Buying New, Used, and Restored Acoustic Pianos and Digital Pianos

Spring 2017 Edition

Rick Jones Pianos




How to Find a Used Piano

Finding a used piano essentially involves networking, a concept very much in vogue these days. Some networking can be done by computer, and some with old-fashioned phone calls and shoe leather. Here are some of your options—you may be able to think of others.

Contact piano technicians, rebuilders, and used-piano dealers

People who service pianos often have customers who want to sell their instruments. Some technicians also restore pianos for sale in their shops. Contacting these technicians or visiting their shops is a good way to acquaint yourself with local market conditions, to better understand what's involved in piano restoration, and to see an interesting slice of life in your community you might not otherwise encounter. If you decide to buy from a technician, you may pay more than you would a private party, but you'll have the peace of mind of knowing that the piano has been checked over, repaired, and comes with a warranty. Even though you trust the seller, it's a good idea to hire an independent technician to inspect the piano before purchase, just as you would if the piano were being sold by a private party, because even the best technicians can differ in their professional abilities and opinions.

CRACKED SOUNDBOARDS: Myth and Reality
Solid spruce soundboards swell and shrink with seasonal changes in humidity and, over time, can develop cracks. One of the problems that comes up most frequently in buying a used piano is judging the significance of a cracked soundboard.
Contrary to popular belief, cracks in the soundboard, while often unattractive, are not necessarily important, as long as the tone is acceptable. Very extensive cracking, however, can indicate that the piano has suffered great climatic extremes, and that its life expectancy may be short. In such a case, other symptoms of this will usually be evident elsewhere in the piano. If the cracks have been filled with wooden shims, this means that, at some point, the piano was rebuilt and the cracks repaired.
The ribs run perpendicular to the grain of the soundboard, and therefore perpendicular to any cracks. Any separation of a rib from the soundboard at a crack is a potential source of buzzing noises. A piano with a cracked soundboard should be carefully checked for rib separations before purchase. Repair of rib separations can usually be done at reasonable cost without rebuilding the piano.
When manufactured, the soundboard has built into it a curvature or crown. In a traditionally made, solid spruce soundboard, the crown is maintained by the compression of the wood fibers, whose elasticity causes the crowned soundboard to push back against the downbearing pressure of the strings on the bridges. Together, these two opposing forces enhance the tone of the piano. Over many years, because of the drying out of the wood and the loss of the wood's elasticity, the soundboard loses some or all of its crown, a condition that can be accompanied by the appearance of cracks.
A related condition is that of compression ridges. When a soundboard's compression exceeds the elastic limit of the wood fibers, those fibers may become crushed, producing slightly raised ridges in the soundboard's surface. This can happen, for example, in humid climates, or due to conditions related to the soundboard's manufacture. Compression ridges are quite common, and do not necessarily affect the piano's tone. However, when crushed, wood fibers lose their elastic properties, so the compression ridges are likely to turn into cracks as the soundboard's crown diminishes over time.
Although, in theory, cracks and a loss of crown should result in a deterioration of tonal quality, the actual results vary greatly from piano to piano; therefore, the tone quality of each such instrument must be evaluated on its own merits. In addition, your tolerance for such imperfections will depend on how expensive the piano is, and on your use of and expectations for it.
For more information on this subject, see The Piano Book.

Visit dealers of new pianos

Reeder Piano New-piano dealers take used pianos in trade for new ones all the time, and need to dispose of them to recoup the trade-in allowance they gave on the new piano. Although many of the trade-ins will be older pianos, it's quite common for a customer to trade in a piano purchased only a few years earlier for a bigger or better model, leaving a nearly new piano for you to buy at a substantial discount on its price when new. Again, you may pay more than you would from a private party — usually 20 to 30 percent more — but it may be difficult to find something like this from a private party, and the dealer will likely also give some sort of warranty. Some of the best deals I've seen have been acquired this way. If you're also considering the option of buying a new piano, then you'll be able to explore both options with a single visit. On the other hand, sometimes dealers advertise used pianos just to get customers into the store, where they can be sold on a new piano. The used piano advertised may be overpriced, or may no longer be available. When you have a used piano inspected, make sure the technician you hire owes no favors to the dealer who's selling it.

Shopping via the Internet

The best way to use the Internet to shop for a used piano is to look for sellers, both commercial and non-commercial, within driving distance of your home. That way, you can more easily try out the piano, develop a face-to-face relationship with the seller, and get a better sense of whether or not you want to do business with them. Craigslist (www.craigslist.org), though not a piano-specific site, seems to have become the preferred classified-ad site for this purpose, as it’s both free and is organized by city. If you travel frequently, you should check out sellers in other cities, too—easy to do on Craigslist. Other popular piano classified-ad sites include www.pianoworld.com (which also has extensive forums for exchanging information and getting answers to your questions), www.pianomart.com (smartly organized for easy searching), and our own Piano Buyer Classifieds (www.pianobuyer.com), which uses the Pianomart database and search engine. These sites either charge a monthly fee to list or a small commission upon sale, but are free to buyers.

You’ll also find pianos for sale on the Internet auction site eBay. Search on a variety of keywords, as each keyword will bring up a different group of pianos for sale. This can be frustrating, as either too broad or too specific a search term may yield unsatisfactory results. The bidding process generally provides a window of time during which you can contact the seller for more information, see the piano, and have it inspected before placing a bid. This is definitely not a good way to buy a piano unless you have the opportunity to first try out the piano and have it inspected. On both eBay and the classified-ad sites mentioned above, many listings that appear to be non-commercial will actually turn out to have been placed by commercial sellers, who may have many more pianos for sale than the one in the ad you answered.

The website of the Piano Technicians Guild (www.ptg.org) has a listing of dealer websites and other resources that may be useful in locating used or restored pianos. If your situation is such that finding a local source of used pianos is unlikely, one reliable source that ships nationwide is Rick Jones Pianos in Beltsville, Maryland (www.rickjonespianos.com).

If you’re thinking of making a long-distance purchase, the precautions mentioned in the section “Shopping Long-Distance via the Internet,” in the article “Piano Buying Basics,” bear repeating: First, take into account the cost of long-distance shipping and consider whether it’s really worth it. If buying from a commercial source, find out as much as you can about the dealer. Get references. If you haven’t actually seen the piano, get pictures of it. Hire a technician in the seller’s area to inspect the piano and ask the technician about a commercial seller’s reputation. Make sure the dealer has experience in arranging long-distance moves, and uses a mover that specializes in pianos. Find out who will be responsible for tuning and adjusting the piano in your home, and for repairing any defects or dings in the finish. Get the details of any warranty, especially who is responsible for paying the return freight if the piano is defective. Find out how payment is to be made in a way that protects both parties.

Non-Internet Techniques

In this age of the Internet, it's important not to forget older, more conventional methods of networking that still work, such as placing and answering classified print ads in local newspapers and want-ad booklets; and posting and answering notices on bulletin boards anywhere people congregate, such as houses of worship, community centers, laundromats, etc. Other, more aggressive, techniques include contacting movers and storage warehouses to see if they have any pianos abandoned by their owners; attending auctions; contacting attorneys and others who handle the disposition of estates; and just plain old asking around among coworkers, friends, and acquaintances.

Obtaining a Piano from a Friend or Relative

It's nice when pianos remain in the family. I got my piano that way. But pianos purchased from friends and relatives or received as gifts are as likely as any others to have expensive problems you should know about. It's very hard to refuse a gift, and perhaps embarrassing to hire a piano technician to inspect it before you accept it, but for your own protection you should insist on doing so. Otherwise you may spend a lot of money to move a "gift" you could have done without.

Which of these routes to finding a used piano you end up following will depend on your situation and what you're looking for. If you have a lot of time and transportation is no problem, you may get the best deal by shopping around among private owners or in out-of-the-way places. If you're busy or without a car but have money to spend, it may be more convenient to shop among piano technicians, rebuilders, or dealers, who may be able to show you several pianos at the same time and spare you from worrying about future repair costs and problems. If you travel a lot to other cities or have few piano resources in your local area, the Internet can be a big help in locating an appropriate commercial or non-commercial source far away. (See the ads in this publication for movers that specialize in long-distance piano moving.) The best route also depends on where you live, as some communities may have a brisk trade in used pianos among private owners but few rebuilding shops, or vice versa, or have an abundance of old uprights but few grands.

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